Every release ships with confidence, not luck.

• Performed end-to-end manual, regression, exploratory, integration, and device testing for POS devices and enterprise web applications.
• Developed and maintained UI automation scripts using WebdriverIO (TypeScript) to improve regression efficiency.
• Executed REST API testing using Postman, validating business logic, authentication, error handling, and Payment Gateway transaction workflows.
• Performed API security validation, including HMAC authentication, BOLA, IDOR, and API Rate Limiting testing.
• Reverse engineered Android APKs using JADX to analyze application resources, identify endpoints, and support security-focused testing.
• Investigated production issues using Grafana, Loki, and Sisense, collaborating with Product, Engineering, and DevOps teams to support reliable software releases.

• Writing different types of documentation (Test cases, Bug Reports, User Manual)
• Performing Manual Tests at different stages of the development (Blackbox Testing, regression testing)
• Performing Automation tests using Selenium IDE and Katalon Studio which reduced regression testing by 10%
• Monitoring and analyzing UAT feedback from end-users for mobile, web, and desktop application
• Leading QA team, developing test plan, and mentoring junior QA team members
• Using different types of tools; for bug tracking (Jira, MantisBT) and others (Confluence)
• Collaborating with the vendors and developers by working together in the ongoing dev-cycle
• Collecting and analyzing requirements at the beginning of the development cycle by collaboratively working with the developers and the stakeholders

• Performing Manual Tests at different stages of the development (Blackbox Testing, regression testing)
• Performing Automation tests using Cypress, Ghost Inspector, and TestCafe which reduced regression testing by 20%
• Writing acceptance test cases and user stories
• Participate in daily/weekly meetings with the project manager, product manager, and developers to work
• towards a common solution for product quality and reliability
• Testing in multiple environments (TEST, PRE-PROD, LIVE)

• Configuring and setting the environment of VM(Virtual Machine) at Red Hat Virtualization
• Configuring Network Management System for Bangladesh Satellite Company Limited (BSCL) and other local tv stations by using Cacti and Nagios
• Communicating and collaboratively working together with the vendors regarding the STB (Set-Top Box) firmware
• Upgrading and testing different types of the firmware of the STB (Set-Top Box)
• Working and configuring different types of NMS( Network Management System) tools such as Cacti,
• Nagios, Smokeping, and Pandora FMS
• Developing in-house software using Vanilla JS, raw PHP, and Symfony (CRM)
• Designing process in Visio and writing documentation for in-house usage
• Providing hands-on training to the internal teams

• Designing websites with WordPress and Bootstrap themes and customizing it
• Developing REST API by customizing WordPress using its hooks and functions
• Developing management web applications using CodeIgniter and Laravel
• Visiting clients with the marketing team and gathering requirements
• Handover the projects to the client and train them accordingly
• Working collaboratively with the mobile application team
• Training Junior Team Members

Majored in Information Science & Technology